Shipping & Return Policy

Please allow 1-3 business days for Vita Plus to pick, pack, and prepare your order. Usually every package is shipped out within 24h but in some rare occasion, delay can occur.

On regular day volume, order placed before 2h00 PM are shipped the same day. In the event of an order placed past 2h00 PM, the shipment would be shipped out the next business day.

Once your package has been shipped, a shipping confirmation email will be sent.

Tracking number is provided with every order to ensure a proper follow-up on the package location at any time.

 

Shipping information for USA :

No Custom fees or Duty fees are charged for every order under 699.99$ USD.

Delivery time for most States are between 6-10 business days.

A flat shipping charge of $14.99 will be applied to cover the cost of shipping.

For this shipping method, Vita Plus uses mostly Canada Post and USPS, a tracking number is included with all purchases.

*Remote locations / rural areas may take up to 12-15 business days.

 

Returns & Exchanges :

It's important to us that you're satisfied with your purchase. We accept returns for unopened items for any reasonable reason within 15 days of the delivery date. Fees may apply depending on items condition and reason of return. To initiate a return, please email us at info@shopvitaplus.com with your order number and the item you are looking to return. A Vita Plus customer service representative will contact you by phone or email to complete the process.

Note that Food items and Bulk products can't be returned for sanitary reasons. This also includes Bars, Bites, Chips, Drinks, Sauces, Syrups and everything that is considered as a food items.